Metrics for understanding communication on Twitter - Bruns, Stieglitz

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Bruns, Axel; Stieglitz, Stefan.  Metrics for understanding communication on Twitter from Twitter and Society, by Weller, Katrin; Bruns, Axel; Burgess, Jean; Mahrt, Merja; Puschmann, Cornelius.  New York : Peter Lang Publishing, Inc., 2014, Pg. 69-82.